MONA LOGA customer service

We provide you with all-round support:

Incorporating customer-specific requirements into the standard software and making them available to all customers quickly.

Our team provides you with an all-round service for your MONA LOGA project. Needs analyses, conception, implementation support, training and user support are integral parts of our portfolio.

Our support team is staffed with competent and dynamic employees and ensures that all customer enquiries are dealt with quickly and reliably.

You can download the required components for remote maintenance or a meeting here:

Remote maintenance   Online meeting with Teamviewer

Consulting

  • Analysing your needs of the MONA LOGA product family before and during implementation
  • Development of an operating concept
  • Creation of a project plan, including customised adaptations and hardware procurement
  • Implementation support for the processes

Training courses

  • Training for dispatchers and drivers
  • Customised user training on site
  • Online training and web conferences
  • Centralised training courses in our training rooms

Services

  • Complete installation of the hardware on the vehicles (incl. bracket)
  • Installation, configuration and administration of MONA LOGA software components
  • Data transfer from other systems or legacy systems
  • Software maintenance of MONA LOGA applications

Support

  • Application support by telephone/remote maintenance
  • Technical support by telephone/remote maintenance

Get in touch with us   Telefon  +49 30 / 6576 2366   E-Mail  info[at]monaloga.de